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Shipping Information

Standard Delivery

3-5 business days — ₹99 (free on orders over ₹1,999)

Express Delivery

1-2 business days — ₹249

**Effective Date: 1 September 2026**

Mizoon Zarf is committed to processing and delivering customer orders safely and efficiently.

## 1. Order Processing

Orders are processed after successful payment confirmation.

For Cash on Delivery orders, processing begins after the order has been successfully confirmed.

Processing times may vary depending on product availability, order volume, promotional periods, weekends, public holidays, and operational circumstances.

## 2. Delivery Time

The estimated delivery timeframe will be displayed during the ordering process or communicated to the customer where applicable.

Delivery estimates may vary due to:

* Courier delays. * Weather conditions. * Public holidays. * Remote delivery locations. * Incorrect or incomplete addresses. * High order volumes. * Operational or logistical issues. * Circumstances beyond our reasonable control.

## 3. Shipping Charges

Any applicable shipping charges will be displayed before the customer completes the order.

Shipping charges may vary depending on delivery location, order value, delivery method, and promotional offers.

## 4. Order Tracking

After an order has been dispatched, Mizoon Zarf may provide tracking information through email, SMS, WhatsApp, or the customer's account.

Customers can use the tracking information to monitor their shipment.

## 5. Delivery Address

Customers are responsible for providing an accurate and complete delivery address and valid contact details.

Mizoon Zarf is not responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer.

## 6. Failed Delivery

If delivery cannot be completed because the customer is unavailable, unreachable, provides an incorrect address, or does not accept the shipment, the delivery partner may make additional delivery attempts.

If the shipment is returned to Mizoon Zarf after unsuccessful delivery attempts, additional delivery charges may apply for re-delivery.

## 7. Damaged or Tampered Packages

Customers should inspect the package when it is delivered where reasonably possible.

If a package appears seriously damaged or tampered with, customers should take photographs or videos of the package and contact Mizoon Zarf as soon as possible.

## 8. Restricted Products and Locations

Delivery availability depends on the locations supported by Mizoon Zarf and its logistics partners.

Certain cosmetics and beauty products may be subject to transportation restrictions depending on the destination.

## 9. Delivery Delays

Mizoon Zarf will make reasonable efforts to deliver orders within the estimated delivery timeframe.

However, Mizoon Zarf does not guarantee a specific delivery date where delays are caused by third-party courier services or circumstances beyond our reasonable control.

## 10. Contact Us

For shipping or delivery assistance:

**Mizoon Zarf** Karnataka – 581320, India **Phone / WhatsApp:** +91-9742310000 **Email:** [info@mizoonzarf.in](mailto:info@mizoonzarf.in) **Website:** mizoonzarf.in

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