Privacy Policy
**Effective Date: 1 September 2026**
Mizoon Zarf respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it.
## 1. Information We Collect
When you use our website, create an account, place an order, contact us, or otherwise interact with Mizoon Zarf, we may collect:
* Name * Email address * Mobile number * Shipping address * Billing address * Account information * Order details * Payment transaction information * Customer service communications * Product preferences and interactions * Device information * Browser information * IP address * Information provided through reviews, feedback, or enquiries
## 2. Payment Information
Payments may be processed through third-party payment service providers.
Mizoon Zarf does not normally store complete payment card information such as full card numbers or CVV numbers.
Payment information is handled by the relevant payment service provider according to its security practices and policies.
## 3. How We Use Your Information
We may use your information to:
* Process and fulfil orders. * Deliver products. * Process payments and refunds. * Create and manage customer accounts. * Send order confirmations. * Send shipping and tracking updates. * Process cancellations and returns. * Respond to customer enquiries. * Provide customer support. * Prevent fraud and unauthorized activity. * Maintain website security. * Improve our products and website. * Analyze website usage. * Send promotional communications where permitted.
## 4. Order Communications
When you place an order, Mizoon Zarf may contact you through email, SMS, WhatsApp, phone, or other available communication channels regarding:
* Order confirmation * Payment confirmation * Order processing * Dispatch * Delivery * Tracking * Cancellation * Returns * Refunds * Customer support
These communications are necessary for providing our ecommerce services.
## 5. Marketing Communications
Mizoon Zarf may send promotional communications about products, discounts, offers, launches, and other marketing activities where permitted.
Customers may opt out of promotional communications using the available unsubscribe option or by contacting Mizoon Zarf.
Opting out of marketing communications does not prevent essential transactional communications relating to your orders or account.
## 6. Cookies
Our website may use cookies and similar technologies to:
* Maintain login sessions. * Remember shopping cart information. * Improve website functionality. * Understand website usage. * Improve customer experience. * Support analytics and marketing activities.
Customers may control cookies through their browser settings.
Disabling certain cookies may affect some website functionality.
## 7. Sharing Information
Mizoon Zarf may share relevant information with trusted service providers when necessary to operate our business, including:
* Payment processors. * Courier and logistics companies. * Website hosting providers. * Technology providers. * Customer support providers. * Communication providers. * Analytics providers. * Security and fraud-prevention providers.
We do not sell personal information to third parties for their independent commercial use.
## 8. Data Security
Mizoon Zarf takes reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
## 9. Data Retention
We retain personal information for as long as reasonably necessary to:
* Fulfil orders. * Provide customer services. * Maintain business and transaction records. * Process returns and refunds. * Prevent fraud. * Resolve disputes. * Comply with legal and regulatory obligations.
## 10. Children's Privacy
Our website is intended for general ecommerce customers and is not designed for children to independently make purchases.
If we become aware that personal information has been submitted in circumstances where it should not have been collected, we may take appropriate steps to address the situation.
## 11. Privacy Requests
Subject to applicable law, customers may have rights relating to their personal information, including requesting access, correction, updating, or deletion of certain information.
To make a privacy-related request, contact:
**Email:** [info@mizoonzarf.in](mailto:info@mizoonzarf.in) **Phone / WhatsApp:** +91-9742310000
## 12. Third-Party Websites
Our website may contain links to third-party websites or services.
Mizoon Zarf is not responsible for the privacy practices, content, or security of third-party websites.
Customers should review the privacy policies of third-party websites separately.
## 13. Changes to This Privacy Policy
Mizoon Zarf may update this Privacy Policy from time to time.
Any changes will be published on this page with a revised effective date.
## 14. Contact Us
For privacy questions, complaints, requests, or concerns, contact:
**Mizoon Zarf** Karnataka – 581320, India **Phone / WhatsApp:** +91-9742310000 **Email:** [info@mizoonzarf.in](mailto:info@mizoonzarf.in) **Website:** mizoonzarf.in